Terms & Conditions – Iggi Visuals
These Terms & Conditions (“T&Cs”) form the agreement between Iggi Visuals (“the Photographer/Videographer/Content Creator”) and the Client (“you”). By booking services with Iggi Visuals, you confirm that you have read, understood, and agreed to the following terms.
1. Business Information
Iggi Visuals operates under the name of Iggi Porton, with a registered business address at 11 King John Road, Kingsclere, Newbury, RG20 5NJ. All payments must be made via bank transfer using the following details: Sort Code 23-01-20, Account Number 13290123, Account Name Iggi Porton.
2. Booking & Deposits
To secure a booking, a non-refundable deposit of twenty-five percent (25%) of the total fee is required. A booking will not be considered confirmed until the deposit has been received in full. The remaining balance must be paid prior to delivery of any final media.
3. Payments
All payments are to be made by bank transfer unless otherwise agreed in writing. Iggi Visuals reserves the right to withhold final deliverables until full payment has been received. In cases where payments are delayed, additional charges may be applied at the discretion of Iggi Visuals.
4. Cancellation Policy
Deposits are strictly non-refundable. All cancellations must be submitted in writing, and email notification will be accepted as sufficient notice. If a client cancels less than fourteen (14) days before the scheduled project date, up to fifty percent (50%) of the remaining balance may still be charged to cover loss of work and preparation already undertaken.
5. Deliverables & Turnaround
The standard turnaround time for delivery of final media is within thirty (30) days of the shoot or project date. Larger or more complex projects may require additional time, in which case the client will be informed in advance. Deliverables, including the quantity and type of content, will be detailed within the individual service agreement for each project.
6. Extra Costs
Travel costs are included for projects taking place within twenty (20) miles of Kingsclere, RG20 5NJ. Travel beyond this distance will be charged at a rate of fifty pence (£0.50) per mile. If a session extends beyond the agreed timeframe, additional hours will be charged at a rate of fifty pounds (£50) per hour. Where a second shooter or additional services are required, these will be billed separately and specified within the project agreement.
7. Revisions
Each project includes a set number of revisions, which will be outlined in the service contract. Any further revisions beyond those included will be subject to additional charges, agreed upon before further work begins. Revision requests must be submitted within fourteen (14) days of delivery; requests made after this period may also incur additional charges.
8. Copyright & Usage Rights
All creative work, including photographs and videos, remains the sole copyright of Iggi Visuals. Clients are granted full usage rights for marketing, social media, personal, and business purposes. However, the client may not resell, license, or transfer the content to third parties without prior written permission. Iggi Visuals also reserves the right to use all creative work for portfolio, website, and promotional purposes, unless the client requests otherwise in writing.
9. Free & Discounted Work
From time to time, Iggi Visuals may choose to provide work free of charge, at a discounted rate, or as part of a collaboration. Unless otherwise agreed in writing, all such work will include a visible watermark. This watermark must remain intact on all published content. If the watermark is removed, cropped, or altered in any way, Iggi Visuals reserves the right to request the immediate removal of the content from all platforms on which it has been published. Free or discounted work is provided at the sole discretion of Iggi Visuals and may not include the same level of service, deliverables, or revisions as paid projects.
10. Client Responsibilities
The client is responsible for ensuring that all necessary permissions, approvals, and access rights (including but not limited to venues, participants, and properties) are obtained prior to the scheduled shoot. Clients must provide accurate and timely information to enable Iggi Visuals to carry out services effectively. Where permits, location fees, or special access arrangements are required, it is the responsibility of the client to secure them.
11. Liability & Limitations
Iggi Visuals will take all reasonable measures to deliver services to a high professional standard. However, Iggi Visuals shall not be held liable for missed shots resulting from client delays, restrictions, or circumstances outside of our control, nor for equipment failure, accidental data loss, or unforeseen technical issues. Weather conditions and other factors outside of Iggi Visuals’ control may also impact the ability to capture content as planned.
In the unlikely event that Iggi Visuals is unable to attend the agreed booking due to illness, accident, emergency, or other circumstances beyond control, the session will first be rescheduled to the nearest mutually convenient date at no additional cost to the client. If rescheduling is not possible, the client will be entitled to a full refund of the deposit and any fees already paid. This refund will represent the full extent of Iggi Visuals’ liability, and no further compensation will be offered.
12. Governing Law
These Terms & Conditions are governed by and shall be interpreted in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Agreement
By booking with Iggi Visuals, the client confirms acceptance of these Terms & Conditions in full.